Experience
Millennium Physician Group
August 2021-Present
- Championed design projects while collaborating in cross-functional teams to develop and refine design solutions.
- Defined brand and style standards for the web and mobile design process in a design system library.
- Worked with various stakeholders to strategize goals and product roadmaps.
- Utilized an array of research methods to reduce ambiguity and identify user needs to create and deliver high quality solutions.
- Reduced form errors by 93% through the implementation of form validation and success/failure states.
- Doubled online appointment scheduling by evaluating and iterating on the online scheduling task flow.
- Increased referral output by 37% per team member by automating part of their workflow.
- Decreased bounce rates by an average of 6% by implementing new standards for consistency and user experience.
Education
M.A. in Interactive Media - Elon University (Graduated May 2021).
B.A. in Communication Studies - University of North Carolina at Wilmington (Graduated December 2019).
Experience
Millennium Physician Group
August 2021-Present
- Championed design projects while collaborating in cross-functional teams to develop and refine design solutions.
- Defined brand and style standards for the web and mobile design process in a design system library.
- Worked with various stakeholders to strategize goals and product roadmaps.
- Utilized an array of research methods to reduce ambiguity and identify user needs to create and deliver high quality solutions.
- Reduced form errors by 93% through the implementation of form validation and success/failure states.
- Doubled online appointment scheduling by evaluating and iterating on the online scheduling task flow.
- Increased referral output by 37% per team member by automating part of their workflow.
- Decreased bounce rates by an average of 6% by implementing new standards for consistency and user experience.
Education
M.A. in Interactive Media - Elon University (Graduated May 2021).
B.A. in Communication Studies - University of North Carolina at Wilmington (Graduated December 2019).
