I'm the UI/UX Designer at Millennium Physician Group.
Solutions I've implemented have doubled the amount of online appointments scheduled, increased referral processing speed by more than 700%, lowered bounce rates, and increased session duration.
Description: Iterate on the existing navigation to shorten task flows and reduce confusion.
Timeframe: May-June 2022
Impact: Decrease in bounce rates, longer sessions and increased page engagement.
Description: Create a tool for referral processing to increase the speed and amount of referrals being processed.
Timeframe: March-May 2022
Impact: Increase in approvals being processed and approved.